Guided Navigation

Finally, You Can Meet Client Expectations Even When You Don't Know Exactly What They Are.

Survey after survey has shown that aside from social commerce, guided navigation enhancements have been the single biggest driver of increased online customer satisfaction when implemented correctly on an eCommerce website. BlueSky Consultants have assisted many organizations in the planning and implementation of guided navigation. One of the most popular BlueSky client implementations has been the open-source application, Solr. However, BlueSky can assist your organization in selecting and implementing the application that best suits your organization's needs.

BlueSky clients have quickly seen the following types of benefits from implementing guided navigation features:

• Ability to review and track how customers search for products with the opportunity to continuously tune the user experience
• Empowerment given to customers to build their own personalized shopping experience resulting in longer visitor sessions on the site
• Faster search and category display of page results leading to far less session abandonment
• More opportunities to influence the customer's decision making process resulting in higher average order values