Embracing Commerce in the Cloud as the foundation for More Personalized, Compelling Services

A Case Study for Performance Bicycle

When you know your customers well, you can offer outstanding services that nurture life-long loyalty—but gaining a 360-degree view of interactions across all channels can be a tough challenge.

Performance Bicycle, a leading retailer of cycling products worked with BlueSky to migrate it’s eCommerce systems to the cloud and lay a solid foundation for global omni-channel engagement.

“Understanding your customers is the first step toward tailored services—and with integrated eCommerce in the Cloud, we’re set to do just that.”

Mike Starkey

Sr. VP of Information Systems, Performance Bicycle

Performance Bicycle is combining the best aspects of the in-store and
online shopping experiences to lift customer satisfaction.