Inspiring More Customers to Complete Their Retail Journeys

An IBM Case Study for hhgregg

Today, customers expect the convenience of browsing their favorite retail stores anytime, and on any digital platform they choose. Customers are far more likely to purchase from businesses that make it easy to find the products they want.

%

increase in conversions

%

boost in revenue in just 18 months

%

Growth, year over year

When customers win, so do digital retailers.

“We are confident that satisfying our customers with a more personalized digital service is a key contributor to our success.”

Kevin Lyons

Senior VP and general manager of eCommerce, hhgregg

Learn how they worked with BlueSky to shape smooth customer journeys and doubled mobile traffic, contributing to an 81 percent increase in digital sales, enabling growth.