BlueSky Technology Partners’ bolsters its Magento practice by adding critical talent to an already talented team of delivery professionals. Charles Kain was recently hired as a Principal Solution Architect to serve as our Magento practice lead. Charles brings with him well-honed skills in team and practice building, solutioning, and development operations – along with 10 years of direct experience with the various Magento offerings. Charles has been involved with Magento work for companies that include Disney, Canon, Easton-Bell Sports, Warner Music, BluDot and many others – leading teams that implement complex enterprise-level solutions while ensuring adherence to safe, best practice approach. Charles is certified as both a Magento 2 Solutions Expert and a Magento 1 Developer.

This was a strategic move to further enhance BlueSky’s Magento capabilities while leveraging an existing wealth of B2B, B2C, and B2B2C enterprise commerce implementation experience. Magento is a dynamic and fast-moving platform which capably addresses needs of today’s commerce business. BlueSky has a history of providing merchants with solutions that solve business challenges and deliver results. When a major retailer struggled with slowing sales and providing customers a 360-degree view of interactions across all channels they turned to long time partner BlueSky for assistance. BlueSky helped devise and execute a plan which improved customer’s visibility to purchases and simplify business processes by migrating their storefront to the Cloud. Results included increasing of in-store sales and at the same time, reduced call center activities 90% by introducing capabilities such as a self-service Buy Online Pickup In-Store (BOPIS) option.

Trivantage, a large fabric manufacturer and distributor, wanted to drive growth by marketing to valuable new segments, and better shape customer experiences on any device. Trivantage partnered with BlueSky in an across the board engagement, bringing updated tools and experience to Trivantage’s online commerce business. The resulting solution included fully integrated post-order management and a new storefront which served to significantly increase mobile traffic and revenue.

Today, few other mainstream commerce offerings can boast of the size and committed activity provided by the Magento community. Flexibility is an enduring Magento keyword and is displayed in the broad uses and wide markets where Magento products have been adopted. Enhancing our capabilities in delivering this agile platform grows our ability to present adaptable and intelligent solutions for today’s business needs.

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