Inspiring More Customers to Complete Their Retail Journeys
An IBM Case Study for hhgregg
Today, customers expect the convenience of browsing their favorite retail stores anytime, and on any digital platform they choose. Customers are far more likely to purchase from businesses that make it easy to find the products they want.
increase in conversions
boost in revenue in just 18 months
Growth, year over year
When customers win, so do digital retailers.
“We are confident that satisfying our customers with a more personalized digital service is a key contributor to our success.”Kevin Lyons
Learn how they worked with BlueSky to shape smooth customer journeys and doubled mobile traffic, contributing to an 81 percent increase in digital sales, enabling growth.