Thursday, November 6, 2014 BlueSky Technology Partners held a webinar that focused on helping those in the banking and financial services industries understand how to solve mobile banking issues. Attendees learned how to see the way their mobile or desktop websites were working through the eyes of each consumer with IBM® Tealeaf®. They also learned current best practices for identifying problems in thier organization, and future planning they could initiate to identify them, with or without Tealeaf.
Requesting this content is worth your time if you:
- Think your users could be having a poor user experience
- Have issues with your online banking or banking apps
- Are frustrated because you can’t reproduce or fix the issues
- Struggle with a poor interface or broken sites
Consumers want an all-inclusive mobile banking experience with little to no transactional failures, but not all businesses are aware of their user experience online or how failed transaction attempts are affecting their customers.