Converting online shoppers into brand enthusiasts becomes a bigger challenge each year.
Best-of-breed web analytics and customer analytics software provide relevant customer experience information. By harnessing the power of analytics you save money on technology investments and gain profitable, enduring relationships with consumers.
Business users rely on data generated by customer actions on your website. As your website grows, the amount of data grows. It becomes essential to understand the customer trends and their behavior on your site to react on time and increase conversion rate.
Leveraging an analytics strategy and solution gives you valuable insights to understand your website visitors, helps you take actions to retain them, and gives you the power to convert them into buyers.
Optimize your web, mobile, and social channels with intuitive, flexible web analytics dashboards and benchmarks.
Understand true campaign contribution and the combined effect of multiple marketing touch points with state of the art marketing attribution insights.
Equip your most advanced analysts with real-time power-user capabilities at no extra cost.
Remove barriers between analytics and action to increase revenues by targeting prospective customers with relevant content across digital channels.
When it comes to online business, customer experience is a key factor in driving success or failure. One of the software tools powering BlueSky’s customer experience management offering that provides insight into customer’s experience is Tealeaf.
This solution enables you to see the way your mobile or desktop web sites work through the eyes of each individual customer. This qualitative insight affords a proactive approach to optimizing the online channel and allows quick resolution of problems that erode customer satisfaction and online revenues.
Whether you are new to Tealeaf or have been using it for years, BlueSky can help you take full advantage of the solution.
of Internet Retailers Top 100 use IBM Customer Analytics
increase in conversion rate
reduction in IT and production costs related to problem reproduction and resolution
IBM Customer Analytics:
See what it can do for your business.
BlueSky provides a range of Analytics consulting and solution support services including:
Building a path for success
Our consultants work with you to identify requirements that ensure the selected solution best fits your business needs.
Setting up for success
Our experienced development teams install and configure your analytics solution.
Putting Analytics to work
Our certified experts help you operationalize analytics within your organization by developing reports and dashboard templates that empower your team to gain insight and drive results.
Continuing success with analytics
We support software upgrades, conduct solution reviews, and perform regularly scheduled health checks to ensure your analytics environment performs to your satisfaction.
Getting the most out of your Analytics
Engage with our digital marketing service team for technical support, training, and execution.